Terms and Conditions

Last Updated: 13 Jul 2026

Welcome to Web3Forms! By using our services at web3forms.com, you agree to the following terms and conditions. Please read them carefully before using our website or services.

Web3Forms is a service operated by Web3Creative ("Web3Creative", "we", "us", or "our"). References to "Web3Forms" in these Terms mean the service operated by Web3Creative.

1. Acceptance of Terms

By accessing or using Web3Forms, you agree to comply with these Terms and Conditions. If you do not agree, you may not use our services.

These Terms, together with our Privacy Policy, Acceptable Use Policy, and — where you process personal data of third parties through the Service — our Data Processing Agreement, constitute the entire agreement between you and Web3Creative regarding the Service (the "Agreement") and supersede any prior agreements. The Data Processing Agreement is incorporated into this Agreement by reference and applies automatically where the Service processes personal data on your behalf.

2. Service Description

Web3Forms provides a contact form API service that allows users to integrate and manage form submissions for their websites. The service is designed for developers and website owners who need a reliable solution for handling form data.

3. Eligibility

You must be at least 18 years old to use our services. By using Web3Forms, you confirm that you meet this requirement.

4. User Responsibilities

You agree to:

5. Prohibited Activities

You may not:

6. Intellectual Property

All content, design, and intellectual property on Web3Forms are owned by Web3Forms or our licensors. You may not copy, reproduce, or distribute any part of our platform without prior written consent.

7. Privacy Policy

Your use of Web3Forms is also governed by our Privacy Policy. By using our service, you agree to the terms outlined in the Privacy Policy.

8. Third-Party Services

Certain features of Web3Forms, such as spam protection, Google Sheets integration, and messaging notifications (Telegram, Discord, Slack), rely on third-party services. By enabling these features, you acknowledge that your data may be processed by these providers in accordance with their respective privacy policies. See our Privacy Policy for details.

9. Disclaimer

We strive to provide a reliable and accurate service, but we make no guarantees about the completeness, reliability, or accuracy of our platform. To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website.

Liability Exclusions

The following exclusions apply:

Free Services

If you use our services free of charge, we are not liable for any loss or damage, including but not limited to:

Paid Services

For users on paid plans, our liability is limited to the total amount paid by the user for the service during the relevant billing period. Claims for damages are capped at this amount.

User Acknowledgment

By using our services, you accept responsibility for verifying the accuracy and reliability of the information provided. You agree to these terms and acknowledge the outlined limitations of liability.

10. Refund Policy

We offer a 7-day money-back guarantee on all Web3Forms purchases. If you're not completely satisfied with our service for any reason, you may request a refund within 7 days of your initial purchase date. To initiate a refund, please contact our support team with your order details. We review each refund request on a case-by-case basis and will approve refunds in legitimate situations where the service didn't meet your requirements. Approved refunds are typically processed within 5-7 business days to your original payment method.

Payment Processing & Consumer Rights

All payments are processed by Paddle, our payment processor and merchant of record. As such, all refund requests are subject to Paddle's review and approval. Paddle may refuse refunds if there is evidence of fraud, refund abuse, or manipulative behavior.

If you are a consumer in a jurisdiction with statutory cancellation rights, you may have the right to cancel your purchase within 14 days without providing a reason. To exercise this right, please contact our support team before the cancellation period expires. For subscription services, this right applies only to the initial purchase, not automatic renewals.

11. Prohibited Misuse

Users may not use Web3Forms for illegal, unethical, or fraudulent activities, including but not limited to:

Web3Forms reserves the right to terminate accounts, block access, and report misuse to relevant authorities if such activities are detected.

12. User Responsibility and Indemnification

Users are solely responsible for the content submitted via Web3Forms and ensuring it complies with all applicable laws and regulations. Users agree to indemnify and hold Web3Forms harmless from any claims, damages, or expenses arising from the misuse of our service, including but not limited to scams, phishing, or fraudulent activities.

13. Monitoring and Enforcement

Web3Forms reserves the right to monitor user activity to ensure compliance with these Terms and Conditions. We may suspend or terminate access to our service at our discretion if misuse or suspicious activities are detected. This includes reporting such activities to law enforcement or regulatory authorities as required.

14. Termination

We reserve the right to terminate or suspend your access to Web3Forms at our sole discretion, without prior notice, for violating these Terms and Conditions.

15. Limitation of Liability

To the maximum extent permitted by law, Web3Forms shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the service.

In no event shall our total aggregate liability arising out of or related to the Service exceed the greater of (a) the total fees you paid to us in the twelve (12) months preceding the event giving rise to the claim, or (b) fifty US dollars (US $50). No claim may be brought more than twelve (12) months after the event giving rise to it.

16. Indemnification

You agree to indemnify and hold Web3Forms harmless from any claims, damages, or expenses arising from your use of the service or violation of these Terms and Conditions.

17. Data Retention and Loss

Submission data is retained according to our data retention schedule (currently a maximum of three years from submission, with dashboard visibility varying by plan) and is automatically deleted thereafter. You are responsible for exporting or backing up any data you wish to retain. To the maximum extent permitted by law, we are not liable for any loss, deletion, or corruption of data, and you are responsible for maintaining your own backups.

18. Service Availability

The Service is provided on an "as available" basis. We do not guarantee uninterrupted or error-free operation and provide no service-level commitment unless expressly agreed in writing. We may modify, suspend, or discontinue any part of the Service at any time, and shall not be liable for any resulting unavailability.

19. Force Majeure

We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government action, labour disputes, internet or telecommunications failures, or failures of third-party service providers or infrastructure.

20. Assignment

You may not assign or transfer your rights under this Agreement without our prior written consent. We may assign or transfer our rights and obligations under this Agreement, including in connection with a merger, acquisition, reorganisation, sale of assets, or transfer to an affiliated or successor entity, without your consent.

21. Severability

If any provision of these Terms is held invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

22. Entire Agreement and Waiver

This Agreement constitutes the entire agreement between you and Web3Creative regarding the Service and supersedes any prior or contemporaneous understandings, whether written or oral. No failure or delay by us in exercising any right under this Agreement shall constitute a waiver of that right, and no waiver shall be effective unless made in writing.

23. Modifications to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with a revised date. Continued use of the service constitutes acceptance of the updated terms.

24. Dispute Resolution

In the event of any dispute, the parties shall first attempt to resolve it amicably through good-faith negotiation. If unresolved within thirty (30) days, the dispute shall be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Palakkad, Kerala, India, and the proceedings shall be conducted in English. This clause does not prevent either party from seeking injunctive relief from a court of competent jurisdiction.

25. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Subject to Section 24 (Dispute Resolution), the courts at Palakkad, Kerala, India shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.

26. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: [email protected]

Thank you for using Web3Forms! We are committed to providing a reliable and secure service for managing your contact form submissions.

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